![]() They live in the left toolbar, and you can select which labels you want to see and which ones remain hidden. Labels are like a mix of between file folders on your hard drive and tags you might use with social media posts. Gmail labels are the most powerful sorting tool available in Gmail. But if you’d like to try them, you can find them under Settings > Inbox. Instead, Google tries its best to sort them using its algorithm.įor that reason, categories are not as helpful as they could be for support. Unfortunately, there’s no way to tell Google exactly what you want sorted into each category. There are five options you can turn on or off in Gmail settings: Gmail has two ways to visually organize your inbox:Ĭategories operate like tabs. Organize with categories vs labels and filters It’s a good choice if you plan to stay a solo business or you just need something to get you going right now. Click User information and then Email aliases.Īn alias is free.Click the user’s name to open their account page.If you need help, see Find a user account. From the Admin console Home page, go to Users.You can easily establish up to 30 aliases for any G Suite email account. Option 2: Set an alias for an existing email account This is the option to choose if you expect your company to grow over time. ![]() Makes it easy to transfer ownership of support to someone else.Records a full history of support emails in one account.Selecting “Add New User” will make a account you can use for all support emails.Ī new account has several advantages over using an alias (which I’ll cover in a moment): To add a new account, log into G Suite as the administrator, open the Users page, and “Add a new user.”įor first and last name, choose Support and Account. Option 1: Establish a brand new email accountĮstablishing a new email account is as simple as adding a new user in your G Suite organization. It’s tempting to use your personal email-the one associated with your company (your professional personal email) for support, especially if you’re just starting out.īut a dedicated support email address is a better idea-for a host of reasons. ![]() Find add-ons and apps to match your processġ.Escalate automatically with forwarding filters.Reach out directly through chat and phone. ![]()
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